Implementation, success and support
Implementation done right. Support that stays with you.
A structured onboarding, your existing data brought across for you, and answers from people who know the product, from day one and every day after.
A team that stays with you from setup to steady state.
You work with a named onboarding lead from the first session: the entity structure modelled with you, the data brought across for you, a plan with milestones you can hold us to. Live in days, not months, and without a consulting invoice.
Once you are live the same people are still there. Same business-day replies, a named customer-success contact where the scale of the book calls for one, and a product that keeps improving without a re-implementation.
The first month
Day one
Your jurisdiction is selected and your entity structure modelled with your onboarding lead. The licence type populates the obligations register, the risk taxonomy and the starter controls. Pre-built, kept current.
The first week
We bring your existing data across for you: the registers, the risk assessment, the monitoring history that lives in spreadsheets today. You review what arrived; you do not re-key it.
The first month
Training on your own data. The CMP is signed off and running on the calendar. Access is scoped, per entity and per client board where you run a book. The old estate is retired.
Support from day one.
Four stages, one team. What each one asks of you, and what you get.
- 01
Implementation without an IT project
Vantage Point is hosted for you on Microsoft Azure, in your own region, so there is nothing to install and nothing for your IT team to run. Sign-in goes through your own identity provider with SAML single sign-on. Setup is a working session with your onboarding lead, not a project plan. - 02
Your data, brought across for you
Registers, the risk assessment and the monitoring history come in from your spreadsheets and systems during onboarding, done for you and checked with you. Where you administer a book in Quantios Core, the entities you run there are the entities you monitor here. - 03
Go-live with your team ready
Training happens in the platform on your own data, not on a demo book. The CMP is signed off and on the calendar, access is scoped, and for the first weeks your onboarding lead stays close: a named person, same business-day replies, and help with any change you want to make. - 04
Support that stays
Same business-day replies from people who know the product and the regime you work in, by email or by phone. A named customer-success contact where the scale of the book calls for one. The help centre and the security and privacy documentation live on this site, so onboarding a new colleague or answering a due-diligence question does not need an email to us.
Your first month, in the platform
| Name | Description | Type | Country of incorporation | Jurisdiction |
|---|---|---|---|---|
| Meridian Trust Group Ltd | Jersey-incorporated holding company for the Meridian Trust Group. Provides group-le… | Internal | 🇯🇪 Jersey | 🇯🇪 Jersey |
| Meridian Corporate Services Ltd | Corporate administration and company secretarial services for Jersey and international … | Internal | 🇯🇪 Jersey | 🇯🇪 Jersey |
| Meridian Fund Services Ltd | Fund administration services including NAV calculation, investor servicing, transfer age… | Internal | 🇯🇪 Jersey | 🇯🇪 Jersey |
| Meridian Trust Company Ltd | JFSC-regulated trust company providing trust administration, fiduciary services, and tr… | Internal | 🇯🇪 Jersey | 🇯🇪 Jersey |
| Harbourview Capital Ventures Ltd | BVI-incorporated private equity holding vehicle administered for an institutional client. | External | 🇻🇬 Virgin Islands (British) | 🇰🇾 Cayman Islands |
| Harbourview Capital GP Ltd | General partner vehicle for the Harbourview limited partnership fund structures. | External | 🇰🇾 Cayman Islands | 🇰🇾 Cayman Islands |
| Meridian Nominees Ltd | Nominee holding company providing bare trustee and nominee shareholder services fo… | Internal | 🇯🇪 Jersey | 🇯🇪 Jersey |
| Oakvale Family Holdings Ltd | Jersey holding company for the Oakvale family office structure, administered under a tr… | External | 🇯🇪 Jersey | 🇯🇪 Jersey |
| Oakvale Marine Ltd | Guernsey-incorporated yacht-owning SPV administered on behalf of the Oakvale family. | External | 🇬🇬 Guernsey | 🇬🇬 Guernsey |
| Oakvale Property Investments Ltd | UK-incorporated property-holding SPV owning UK real estate assets within the Oakvale struct… | External | 🇬🇧 United Kingdom | 🇬🇧 United Kingdom |
| Meridian Wealth Management Ltd | Discretionary and advisory investment management services for private clients and inst… | Internal | 🇯🇪 Jersey | 🇯🇪 Jersey |
| Meridian Investment Advisers Ltd | FCA-authorised advisory-only subsidiary providing investment advice to trust and fund str… | Internal | 🇬🇧 United Kingdom | 🇬🇧 United Kingdom |
Your firm and the entities you run, modelled on day one; the licence type populates what each one owes.
| Name | Owner(s) | Draft | Active | Complete | Archived |
|---|---|---|---|---|---|
| Breaches | 1 | 3 | 8 | 2 | |
| CDD Reliance | 0 | 4 | 11 | 3 | |
| Complaints | 1 | 2 | 5 | 1 | |
| Conflicts | 0 | 3 | 6 | 2 | |
| Data Subject Access Requests | 1 | 2 | 7 | 4 | |
| Error/Loss | 2 | 5 | 12 | 3 | |
| Exceptions | 1 | 4 | 6 | 0 | |
| Gifts and Entertainment Register | 3 | 9 | 17 | 2 | |
| Insurance | 0 | 1 | 4 | 1 | |
| Litigation | 0 | 1 | 2 | 1 | |
| Outsourcing | 1 | 3 | 5 | 0 | |
| People | 0 | 8 | 1 | 0 |
Your registers, imported and reviewed, not re-keyed: fourteen pre-built, plus the ones you bring.
| Title | Plan | Owner(s) | Status | Conclusion | Start Date | Due Date |
|---|---|---|---|---|---|---|
| Sanctions Screening Test | Q1 2026 AML/CFT Testing Programme | Active | In Progress | 04/08/2026 | 18/08/2026 | |
| CDD File Review — Q3 Sample | Q1 2026 AML/CFT Testing Programme | Active | Fail - Needs Review | 20/07/2026 | 21/08/2026 | |
| NAV Calculation Accuracy Test | NAV Accuracy Testing Programme Q1 2026 | Complete | Pass | 01/06/2026 | 12/06/2026 | |
| Pricing Source Reconciliation | NAV Accuracy Testing Programme Q1 2026 | Active | In Progress | 10/08/2026 | 28/08/2026 | |
| Client Asset Segregation Check | JFSC Code of Practice Compliance Review | Complete | Fail Critical | 08/06/2026 | 26/06/2026 | |
| Complaints Handling Timeliness | JFSC Code of Practice Compliance Review | Complete | Pass | 22/06/2026 | 10/07/2026 | |
| KID Accuracy Check | Investor Communications Review | Draft | In Progress | 01/09/2026 | 18/09/2026 | |
| Trust Instrument Execution Sample | Annual Trust Administration Review 2026 | Active | Pass - Minor Issues | 27/07/2026 | 14/08/2026 | |
| Registry Filing Deadlines Check | Annual Trust Administration Review 2026 | Complete | Pass | 06/07/2026 | 24/07/2026 | |
| Payment Dual-Control Test | – | Complete | Pass | 13/07/2026 | 31/07/2026 | |
| Screening Vendor Fallback Test | – | Draft | In Progress | 07/09/2026 | 25/09/2026 |
The compliance monitoring plan signed off and running on the calendar, every test with its owner and due date.
From implementation to ongoing support.
Ten things you can hold us to. Ask for any of them in writing.
- A named onboarding lead from day one
- A plan with milestones: day one, the first week, the first month
- Your registers, risk assessment and monitoring history imported for you
- Quantios Core sync for the book you administer
- SAML single sign-on on every tier
- Nothing for IT to install: hosted on Microsoft Azure, in your own region
- Same business-day replies, by email or by phone
- People who know the product and the regime, not a scripted desk
- Training on your own data, and a help centre after
- Security and privacy documentation on the site; the security team within one business day
Runs with what you already run.
Quantios Core
Your administered book syncs from Quantios Core: the entities you run there are the entities you monitor here, without re-keying.
Single sign-on
SAML SSO on every tier: Microsoft Entra ID and any SAML identity provider. Access is role-based and entity-scoped.
Excel, everywhere
Every register and report exports to Excel in one click, for the committee pack, the auditor, or the regulator return.
Your existing data
Registers, risk assessments and monitoring histories are imported from your current spreadsheets and systems during onboarding, done for you, checked with you.
Run something else? Tell us what your stack looks like. Integration scoping is part of the onboarding conversation, not a change request after it. The full detail is on theintegrations page.
The committee pack used to take a week to assemble. Now it pulls live the day before the meeting, and every number in it traces back to a record.
Twelve client entities, each with its own registers and monitoring plan, and for the first time one view across all of them that I can put in front of the audit committee.
I run six client functions on it. Same methodology on every engagement, and each client keeps their own data and audit trail. That is how outsourced compliance should work.
Real people, same business day.
Every channel lands with someone who knows the product. Pick the one that suits the question.
- Support
- support@vantagepointgrc.com
Questions about your account or a feature, from people who know the product. Same business-day reply.
- Onboarding
- onboarding@vantagepointgrc.com
Your onboarding lead, the plan, the data import. Same business-day reply.
- Phone
- +44 (0) 1534 625736
Jersey business hours. If it is urgent, call.
- Security
- security@vantagepointgrc.com
Vulnerability reports, suspected incidents, due-diligence questions. Acknowledged within one business day.
- Self-serve
- Help centre
Guides, module documentation and the security and privacy set, on the site.
Bring your messiest spreadsheet.
A 30-minute demo on your entity structure, and a straight answer on how your existing data comes across.